Contact

support@brainfevermedia.com

FAQ / Support

LensFlare/LensLight crashes when I try to save:

If you’re having trouble loading or saving photos, please REBOOT your device. The beauty of these apps is the layering of many high resolution images which create the realistic optical effects. This requires a large amount of system memory. If too many apps are running, the iOS device may become unstable and require rebooting.

Contact:

If you encounter any problems with LensFlare, LensLight, or AlienSky, we’d like to hear about it so we can fix it right away. Please email support at support@brainfevermedia.com and include as much detail as possible and we’ll get back to you.

Press Info:

Journalists and blogger reviewers may contact support@brainfevermedia.com to inquire about obtaining free download codes for review purposes.

Image size support:

For iPhone4 and iPhone5, LensFlare, LensLight, and AlienSky support 2048x2048. Older devices support 1024x1024. LensFlareHD for iPad support a maximum image size of 3072x3072.

Sometimes flares are hard to see and too washed out:

Flares work best on darker photos or darker areas in a photo. Flares are additive, in that they are adding more light to your photo. On a really bright photo, the flare will be too washed out and unclear. For a great effect, darken your photo first in a filtering app before adding a flare. Also, flares look great on black and white photos, which allow the flare color to really pop and stand out.

What's the difference between LensFlare, LensLight, and LensFlareHD?

LensFlare is dedicated to focusing on and providing a wide variety of lensflares. LensLight takes a much broader approach offering several other sources of light such as spotlights, light leaks common in cheap cameras, bokeh, plus a few lens flares. LensFlareHD is the pro version for iPad that offers the entire range of LensFlare and LensLight effects, plus customization of colors.

How can I share my photos?

Check out the Flickr group LensFlareApp (http://www.flickr.com/groups/lensflareapp/) to see what others are creating and to share your own photos.

What is a lens flare?

Lens flare is the light scattered in lens systems, such as internal reflections and scattering on the lens surface. Very bright lights in frame and even off frame tend to cause flaring. Anamorphic lenses, used for widescreen format, have a cylindrical surface and cause prominent horizontal streaks.

What is a light leak?

A light leak is an area within a camera where extra light is able to shine in, causing the film to over-expose. This is often due to cheap cameras that aren't perfectly sealed. These can be used to provide interesting framing around your subject.

What are bokeh?

Bokeh occur for parts of the scene that lie outside the depth of field, causing the characteristic glowing circular shapes. When out of focus, light sources blur into the shape of the camera aperture. Apertures aren’t always perfectly round, but are generally polygons, hence the octagonal and other bokeh shapes. The Bokeh effects in LensLight are completely interactive allowing you to adjust their size, rotation, and density. Each Bokeh arrangement is randomly generated so you always get a unique pattern.

What causes flares to be different colors?

The coloration of flares is typically caused by anti-reflective and other coatings on lenses. Separately, when light is diffracted through glass, prism-like rainbow segments can be visible. Also, digital cameras can cause rainbow diffraction patterns to appear due to their sensors.